Today we announce that Fafa’s has joined the ReceiptHero platform, enabling digital receipts across all Fafa’s stores in Finland. Customers paying with physical or digital cards via Apple Pay or Google Pay, will receive digital receipts directly into the ReceiptHero or into a partner application.

Having started in 2011 with one tiny kiosk on a trendy street in central Helsinki, Fafa’s now has restaurants across the country. Serving authentic street food, hand-made by order, in a relaxed atmosphere that encourages its customers to simply be themselves.

“We’ve invested significantly into our new point of sale solutions and being able to utilize products such as ReceiptHero is a great value added service for our customers. Fafa’s operations are guided by values focused on the environment and community. Digital receipts is just another step in our sustainability mission.” Pasi Kaurala, interim CEO Fafa’s.

Fafa’s becomes our first merchant activated on Oracle Simphony Cloud, one of our latest POS integrations. Oracle Simphony is widely used by large international chains across Europe and the aim is to quickly onboard more innovative merchants just like Fafa’s who believe in a paperless future. The Plugin for Simphony cloud users can be located via the Oracle Marketplace and is easily accessible.

“Great to see one of our Nordic clients utilizing innovative tech to enhance the customer experience at the checkout. This looks like a great partnership and we are happy to facilitate via our open marketplace ecosystem.” Anssi Tikkanen, Sales Manager F&B - Oracle

Fafa’s is also ReceiptHero another merchant to utilize the transactional data coming via our Visa and Mastercard integrations. Instead of directly integrating towards Fafa’s payment provider, ReceiptHero has now the capabilities to work via the card schemes to retrieve the correct transactional data with the benefit to match receipts for both physical and virtual cards.

“With a strong focus on sustainability, we see Fafa’s as a natural partner for being the first merchant on our Oracle Simphony integration. We look forward to building exciting products for our mutual customers from digital receipts, such as real-time feedback on menu items that have been ordered, and making the partnership a success.” Markus Kyllönen, Sales Director - ReceiptHero

Are you using the latest Oracle Simphony cloud solution for your business? Find more information on our Oracle Partners Marketplace listing and reach out to the team and see how we can support you with digital receipting and customer loyalty.